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"I am writing to express our appreciation of the standard of service we received from the staff in your Holt office. We originally chose Sowerbys to market our property because we were impressed by the quality of advertising in the press, in the office and online. We realised from the outset that ours was a niche property and consequently would be unlikely to achieve a quick sale, but throughout the process we were very pleased with the support we were given by Paul and the rest of the Holt staff. There were, at all times, professional, friendly and courteous which made selling our house much less stressful than it might otherwise have been. I would like to make particular mention of Rachel and Lydia with whom we had most contact - they were always very supportive and are a credit to your agency. In view of our experience with Sowerbys, we wouldn't hesitate to recommend them to others. We will visit Norfolk from time to time and will maintain contact with your Holt office as we have come to regard the staff there as friends. Yours faithfully Jay and Lyn Hall"