"Dear Natasha, Just a note to say many thanks for all your hard work in the sale of our home. Darryl and I are very grateful. It has been an absolute pleasure dealing with you. You kept us well informed to the end, and I believe that you felt the turmoil with us which was oddly comforting. We sincerely appreciated your approachable, practical and friendly manner throughout. The new owners invited us to meet them yesterday evening and they are really very happy. Such a good way to finish this chapter! We wish you every success in your future and be assured that we will highly recommend your services. Warm regards, Anita "