Wed 14 Jan 2015
If you sold or purchased in 2014 with us, please take the time to vote by clicking on the relevant office below. It only takes a few minutes and will help us to continually improve our service.
Sowerbys,have entered the Estate & Letting Agent Awards. The scheme recognises the best agents based on research conducted through homebuyers, sellers and landlords around the UK.
The awards, known as the ESTAS measures the quality of customer service provided by agents through the home buying, selling and rental process.
Phil Spencer, TV Property Expert says “I think it says a great deal about company who’s prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it. These awards help agencies to focus on customer service levels and that’s why so many sign up each year”
“Taking part in the ESTAS sets agents apart from their competitors. It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback”.
“We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service we provide and these awards are a great way to demonstrate this. Thank you most sincerely for taking the time to share your experience about Sowerbys.” Max Sowerby – Managing Director.
"I just wanted to say that we have recently purchased a house via Sowerbys and wanted to comment on the excellent customer service received from Alison Carter. Alison was extremely accommodating from day one; as we live in Hertfordshire and wanted to make only one day trip to view a number of houses initially. After the initial offer was accepted Alison went above and beyond to make sure that exchange happened, liaising between the Vendors, Vendors Solicitors and ourselves. As with all these things something always goes wrong but because of her involvement we believe it was as pain free as possible. Once completion had taken place she helped with meter readings and our keys and an interior designer we have arranged. I know Estate Agents often get bad press and often good news or praise is overlooked or not given so I wanted to say how much we appreciate all Alisonâ€™s efforts."