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Lettings: Over the phone property inspections

Published: 20/03/2020

Here at Sowerbys we are doing everything we can to minimise the effects in these uncertain times on all our tenants and landlords.

During this situation the methods we are using to communicate with you all will likely be ever-changing based on what instructions we are given by the government in the coming days and weeks.

One of these is property inspections. Due to the current government advice to distance ourselves socially and with lots of vulnerable people having to self-isolate, many face-to-face property inspections have been cancelled.

However, we now have a solution to that problem. We are going to be offering ‘over the phone’ property inspections during the COVID-19 outbreak.

We now have software that will allow us to gather information about the condition of a property without having to physically be there, which is currently the safest option and will be incredibly useful if we must work remotely.

This will enable us to stay connected with tenants during this period of social distancing, as well as allowing us to continue to provide a good level of service to landlords, by supplying them with updates, inspection reports and the ability to plan any maintenance.