Published: 29/03/2021Our very own Susie Hamilton and the rest of Lovell Homes team at Heath Farm in Holt have won the Overall 5* Contribution for their outstanding customer satisfaction survey results! This has contributed to 5* status from the Home Builders Federation 2021 National New Homes Customer Satisfaction Survey. Heath Farm is just one of many Lovell Homes developments receiving outstanding customer survey results and has been a huge success story over the past year.
As we are the agent for the popular development, we have our own dedicated full-time member of staff on site, Susie Hamilton, New Homes Sales Executive. Susie has vast experience in new homes having worked on a number of previous developments and has played a vital role in the success at Heath Farm, alongside her Lovell Homes colleague, David Methold.
Susie has worked tirelessly over the past year and has so far sold more than 38 properties at Heath Farm!
Susie says ‘The past twelve months have not been easy for any of us, working through difficult and challenging situations. So, when I found out I had received this award, I felt very honoured and proud to be part of the Lovell team based at Heath Farm in Holt and having the opportunity to sell their quality built homes’.
We feel incredibly fortunate to have dedicated members of staff such as Susie, who work very hard, often on call seven days a week to try and get our clients through to competition.
Lovell Homes have also just received a Gold award from specialist market research company In-house Research for their outstanding customer service! You can find out more about that here.
Amazing work Susie, David and the rest of the Lovell Homes team at Heath Farm!