Frequently Asked Questions
Problems when trying to leave a review?
Don't worry, we've got you covered! We really value receiving great reviews from our clients and would like to thank you for finding a moment of your time to leave us one! If however you've run into some problems, we're here to do our very best to make this process seamless and hassle free. Below are some common problems we have found when trying to leave a Google review.
Common problem 1: 'But I don't have a Google mail account?'
Luckily, you don't need to have a Gmail account to leave us a Google review! Its really simple and doesn't matter if you are using an android, iPhone or any other device! Just follow the steps below:
- From our 'Leave us a Review' page click on the branch you would like to leave either a sale or a lettings review. This will take you straight through to our Google review page, no need to search!
- Click on 'leave us a review'. From here you will be asked to give a star rating. After selecting the number of stars you want, you will be prompted to write about your experience with Sowerbys and where you can also share an image, if you want!
- You will now be prompted to sign in. Don't worry, simply click on 'create an account' and two options will be available - for myself or for my business, just select which one is suitable for you.
- The next page will then give you the option to 'use my current email address' instead. No Google account needed! Happy reviewing!
Customer Feedback
'I wouldnt hesitate to call Sowerbys should I need to sell my property!'
Very professional, easy to deal with. Calls answered & call backs made promptly. I dealt mostly with Sales Negotiator Teresa who was once again, professional, knew her products and properties very well, had a realistic approach to buyers and a calming influence to what can be a stressful time too!
Mrs Reynolds
'Professional Polite and pleasant'
Answered all questions asked. Flexible when viewing issues came up.
Mr & Mrs Cox
'Professional and friendly service'
Whilst we only viewed one property with Sowerbys it was the property we purchased. Joanna was professional, friendly and arranged the viewing on the same day we visited the office. This was extremely contrary to another agent we visited in the town. Whilst we ultimately negotiated the sale directly with the vendors Joanna kept in touch with us as the sale progressed and I have no doubt would have assisted with any issues, it just so happened that it was a smooth progress for us.
Mrs Cranswick
'A big thank you for all the hard work'
We were so pleased to have sold our property and must say a big thank you for all the hard work your staff at Burnham Market have put into achieving this result. Everyone at Sowerbys have certainly played their part and we can only emphasise how patient, helpful and understanding they have all been. The sale very much feels like parting of the ways with friends we have made. Should the time come when we move from our present home, we would not hesitate to once again seek your assistance.
Mr & Mrs Freeman