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Lettings Negotiator / Trainee Lettings Negotiator
King's Lynn

Kick start your career! Amazing office environment, brilliant team culture, and the freedom to shape your own progression and future.

We are on the lookout for a lettings negotiator or trainee lettings negotiator to join our unique and market leading team within one of the UK’s most respected Estate Agencies.

A rare and exciting position has become available for a lettings and property management professional or trainee to join our successful team in our beautiful and sought-after King's Lynn office.

The successful person will earn a competitive starting salary dependant on experience and be joining one of Norfolk’s most respected Estate Agencies.

If you are looking to kick start a career in the property industry or have some experience but want to work within a progressive and respected Estate Agency, we have a great opportunity.

Our staff and customers are our main priority and you’ll be obsessed by customer service and happy to go above and beyond to support your clients and colleagues.

The position

We are flexible in terms of the role.

We want to speak to people who are willing to transfer their skills into a new career or have some experience but looking to learn and progress working towards the next step in their career.

You’ll be working with an experienced team looking after new enquiries, attending viewings, assisting with photography, managing tenancies and resolving property maintenance issues efficiently.

Company background

Sowerbys was founded in 1994 and is a multi-award winning and successful property group covering the beautiful county of Norfolk with nine unique offices.

Our heritage and aspirational brand resonate nationally, and we are acclaimed for our customer service, innovative marketing and creating an environment that our customers and staff enjoy.

We put people and property together and believe passionately in the communities we serve. We have grown significantly over the last 28 years and now employ a committed team that share our values of care, pride, expertise, and community.

For more information, please visit

Role requirements

  • Confident and polite telephone manner. You’ll need to always exceed our customers’ expectations.
  • Must be committed to self-development and enjoy learning. We want to grow with you!
  • Confident in nature and enjoy helping customers with their property queries.
  • Mature approach to work we need someone who can hit the ground running and work independently if required.
  • To be a genuine and proactive team player. Always willing to help others and go above and beyond when required.
  • Proven administration skills, with good understanding of outlook, excel and ideally Microsoft teams.
  • Ability to prioritise workload and operate in high pressure situations.
  • A positive and fun can do attitude.
  • Driving licence and car

Role responsibilities

  • Answer incoming calls in a professional manner with excellent customer service.
  • Identify customer needs and resolve issues efficiently.
  • Help with the management of a lettings portfolio ensuring full compliance with safety certificates.
  • Review each properties rental income periodically to ensure market value.
  • Ensure end of tenancy renewal process is consistent and kept up to date.
  • Manage and prioritise maintenance issues in line with company time frames.
  • Attend inspections and report findings back to landlord with recommended actions.
  • Register potential applicants, attend viewings, and provide post viewing feedback.
  • Process offers, negotiate tenancy terms, and manage the move in paperwork and logistics.
  • Serve relevant notices in the correct manner.
  • Create new let files for each let.
  • Attend company training as requested and work towards ARLA Level 3 Qualification if not qualified.

The ideal person will

  • Have some previous experience in in a lettings and property management role or have transferable skills and be will to learn.
  • Be well presented.
  • Speak fluent English.
  • Be of an honest and trustworthy nature.
  • Be highly self-motivated.
  • Have a minimum of 2 years work history.
  • Have competent IT skills.
  • Have a good understanding of Norfolk geography.
  • Have a good eye for photography and understanding of a camera.

Additional information

You’ll be based in our beautiful and prominent central King's Lynn office and working Monday to Friday 8:30am to 5:00pm and every other Saturday 9:00am-3:00pm with a day off in lieu granted for every Saturday worked.

You will need to be able travel to the office but there is parking a short walk from the office.

Why should you apply?

  • Competitive starting salary and branch commission structure dependant on experience.
  • Modern, light and bright office with free parking.
  • Holiday of 28 days which increases each year to a maximum of 32.
  • Enrolment into pension scheme.  
  • Sowerbys social events.
  • Qualification and training opportunities.
  • Secure role with opportunity for progression.
  • Genuine friendly team that does the right thing by the customer and each other.

Are you ready to apply?

To apply please send a copy of your CV and a short cover letter explaining why you would be suitable to and we look forward to meeting you.