"I just wanted to say that we have recently purchased a house via Sowerbys and wanted to comment on the excellent customer service received from Alison Carter. Alison was extremely accommodating from day one; as we live in Hertfordshire and wanted to make only one day trip to view a number of houses initially. After the initial offer was accepted Alison went above and beyond to make sure that exchange happened, liaising between the Vendors, Vendors Solicitors and ourselves. As with all these things something always goes wrong but because of her involvement we believe it was as pain free as possible. Once completion had taken place she helped with meter readings and our keys and an interior designer we have arranged. I know Estate Agents often get bad press and often good news or praise is overlooked or not given so I wanted to say how much we appreciate all Alisonâ€™s efforts."