Tue 15 Nov 2016
By kind invitation of West Raynham Business Park, I was invited to attend this year’s EDP Business Awards at the Norfolk Showground, and what an amazing awards ceremony this is, celebrating all things business in Norfolk.
With Brexit having dominated the headlines and economic forecasts since this historic vote, there are still plenty of growth opportunities for business in Norfolk and this was shown in abundance during the evening’s events. Norfolk has continued to grow and develop and perhaps we sometimes forget just how great this county is and what it has to offer.
Hosted by Stewart White, the awards were all about recognising the story of growth in Norfolk’s economy and each and every winner from the evening has made their own outstanding contribution to Norfolk’s business success. The guest speaker was none other than Baroness Manningham -Buller, DCB who headed MI5, from 2005 to 2007, and for those who don’t know, whilst she was at the helm, MI5 doubled in size, opened 8 new offices and altered its approach to the professional development of staff, so she was well equipped to talk about everything being celebrated at this event.
I found that the evening was very much focused on growth and with that, fantastic customer service and staff. After all any company is only as good as the staff who look after it, the product they deliver and the customer care they provide, all things that Sowerbys knows all about.
I have worked for Sowerbys for 11 years and have always prided myself on good customer care by treating people as I would want to be treated. We are all well aware that buying and selling a house is topped as one of the most stressful things we can do, so we pride ourselves on trying to make this event as stress free as possible.
Sowerbys has grown over the last 25 years and now has seven offices covering Norfolk along with our very own Land and New Homes Division so we really can provide an all-round Estate Agency service right from the very beginning.
For a full list of the events nominees and winners please click here.
"Estate agents often get a pretty bad press, yet a good one can really help sell your house as Iâ€™ve recently experienced. We chose Sowerbys because of their professionalism when compared to others we looked at. It was a good choice - with Sowerbys efficiency and good presentation of our property, we sold it quickly, thatâ€™s inevitable when you think thatâ€™s a decent fee for something sold so quickly, but the presentation of our property and the professionalism of the viewings really helped. However our story didnâ€™t end there as our buyer pulled out for personal reasons. This when you need a good agent. Sowerbys reacted quickly and with understanding of our disappointment, and got back on with the job of re-marketing the property without any fuss. This time it took longer, we were in a chain, and quite frankly the English system for selling property is broken, ours took three and a half months to exchange, and until youâ€™ve exchanged, your sale can be gone within a heartbeat, it is not secure. This is where you need a good agent, one that will work with other agents, solicitors, buyers and sellers to keep things moving, keep everyone informed and advise you along the way. I would recommend Sowerbys without hesitation and in particular would give recognition to Peter Scott and Alison Carter at the Hunstanton office. In our experience the solicitors in our chain were not at all responsive and were poor at organising anything but the relationship between themselves and their client, and this is not enough when youâ€™re in a chain, you need someone who will manage, coordinate and cajole across everyone across the chain, Alison Carter at Sowerbys was excellent at taking on this coordination and making things happen. Itâ€™s very difficult to know who your buyer is and how complex a chain is, until your stuck within it, and it only takes one poor solicitor or one difficult buyer and the whole lot can come crashing down without someone there to manage it through â€“ remember that when you choose your estate agent!"