Published: 19/01/2021We are absolutely thrilled to have been awarded the Feefo Platinum Trusted Service Award for the second year running!
Despite 2020 being such an unusual year for us all, we have continued to work hard to provide our clients with a great service.
This award is incredibly important to us as it is not only based on the feedback of real customers, but it also recognises how hard we work to give our customers the best possible experience.
Everyone at Sowerbys is committed to providing the highest quality service possible and the beauty of Feefo is that it enables us to consistently improve.
Here’s to another successful year!
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Lloyd Sandy, Managing Director, commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience, even in a year as tough as 2020. Everyone at Sowerbys is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
What is the Platinum Trusted Service Award?
The Platinum Trusted Service Award is an independent seal of excellence that recognises businesses for delivering exceptional experiences which have been rated by real customers. The award is only given to businesses that use Feefo to collect genuine reviews and those who meet the high standard based on the number of reviews collected and their average rating.
This is a highly valued and unique accreditation as it is based purely on interactions with real customers. The reviews have been verified as genuine, meaning the award is a true reflection of our commitment to outstanding service – something that here at Sowerbys, we strive to provide our customers with.
What is Feefo?
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence.