Are you an experienced lettings professional looking for your next opportunity?
We are seeking a confident, driven and customer-focused Lettings Specialist or Senior Lettings Specialist to join our busy and successful team.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong client relationships and is passionate about delivering an exceptional service to both landlords and tenants.
As a key member of our Lettings department, you will play an important role in managing the lettings journey from initial enquiry through to tenancy commencement, ensuring a seamless and professional experience for all parties.
The role also offers the opportunity to support the continued growth of the business through landlord engagement, rental valuations and winning new instructions.
The role
This is a full-time position, offering a competitive salary with performance-related bonuses and incentives.
Key responsibilities
- Manage the lettings process from applicant enquiry through to move-in
- Conduct property viewings and secure tenancy agreements
- Negotiate offers between landlords and prospective tenants
- Register applicants and match them with suitable properties
- Progress references, tenancy documentation and compliance requirements
- Liaise with landlords, tenants, contractors and internal departments
- Provide outstanding customer service and build long-term client relationships
- Assist with property management matters where required
- Carry out rental valuations and meet with prospective and existing landlords
- Advise landlords on current market conditions, rental values and lettings strategies
- Identify opportunities to win new instructions and support portfolio growth
- Develop strong landlord relationships to encourage repeat business and referrals
- Support the wider team with day-to-day administration and accurate record keeping
What we’re looking for
- Previous residential lettings experience is essential
- Experience in property management and a strong understanding of tenancy processes
- Confidence conducting rental valuations and building relationships with landlords
- Excellent communication, negotiation and interpersonal skills
- Strong organisational skills and attention to detail
- The ability to manage multiple priorities and work effectively under pressure
- A proactive, professional and customer-focused approach
- Good working knowledge of current lettings legislation and compliance requirements
- A commercial mindset with the ability to identify and secure new business opportunities
- Full UK driving licence and access to your own vehicle for business use
What we offer
- Competitive salary with performance-related bonuses and incentives
- Ongoing training, support and professional development opportunities
- A supportive, friendly and collaborative working environment
- Clear career progression within a growing and dynamic business
- The opportunity to join a well-established and respected property team
- Days in lieu for working alternate Saturdays
If you are an enthusiastic and experienced lettings professional looking for your next challenge, and would like to play an active role in both client retention and business growth, we would love to hear from you.
To apply, please send your CV and a brief covering letter outlining your relevant experience to Rachel Bignell at [email protected].
