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Karen Lewis-Mitchell - Sales Manager

Market Place Burnham Market Kings Lynn Norfolk PE31 8HD

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I joined Sowerbys family estate agency in the spring 2010 having transferred from a corporate agency to the Burnham market office. The outstanding difference is the level of personal service to clients that comes when working for Sowerbys. So many of our vendors see us as the obvious choice to reinstruct, as they have come to rely on Sowerbys professionalism care and personal service. It is not unusual for Purchasers to pop back in to the office to let us know how they are changing their new homes!! I love my job it is interesting, exciting and rewarding. My move to Sowerbys was the best decision of my professional career!

"Estate agents often get a pretty bad press, yet a good one can really help sell your house as I’ve recently experienced. We chose Sowerbys because of their professionalism when compared to others we looked at. It was a good choice - with Sowerbys efficiency and good presentation of our property, we sold it quickly, that’s inevitable when you think that’s a decent fee for something sold so quickly, but the presentation of our property and the professionalism of the viewings really helped. However our story didn’t end there as our buyer pulled out for personal reasons. This when you need a good agent. Sowerbys reacted quickly and with understanding of our disappointment, and got back on with the job of re-marketing the property without any fuss. This time it took longer, we were in a chain, and quite frankly the English system for selling property is broken, ours took three and a half months to exchange, and until you’ve exchanged, your sale can be gone within a heartbeat, it is not secure. This is where you need a good agent, one that will work with other agents, solicitors, buyers and sellers to keep things moving, keep everyone informed and advise you along the way. I would recommend Sowerbys without hesitation and in particular would give recognition to Peter Scott and Alison Carter at the Hunstanton office. In our experience the solicitors in our chain were not at all responsive and were poor at organising anything but the relationship between themselves and their client, and this is not enough when you’re in a chain, you need someone who will manage, coordinate and cajole across everyone across the chain, Alison Carter at Sowerbys was excellent at taking on this coordination and making things happen. It’s very difficult to know who your buyer is and how complex a chain is, until your stuck within it, and it only takes one poor solicitor or one difficult buyer and the whole lot can come crashing down without someone there to manage it through – remember that when you choose your estate agent!"
Mr & Mrs D Wright - Vendors - December 2015

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